Report an Outdoor or Streetlight Outage

Repairs are made during business hours, Monday through Friday, excluding holidays.


Please login to report your outage. If this is your first time using this website, please click New User below.

Existing Users Log In


To report an outdoor or streetlight outage, please be prepared to provide the following information:

  • Type of Outage:
    • Light out
    • Light cycling, or turning on and off
    • Streetlight wire down
    • Pole down
    • Other maintenance issue. Example: pole or globe leaning
  • Light Location
    • Pole number
    • Street address closest to the pole and zip code*

Does this help?
You can find the Miami Valley Lighting pole number six feet up from the ground on a black and white sign. This will be a five digit number.

*Address and zip code must match USPS validation to successfully report over the phone.